-How long before I receive my order?
We strive to provide you with the best products for action sports around the world through partnerships with the best global vendors & manufacturers. Each vendor & manufacturer is thoroughly inspected to maintain high product quality standards.
All orders are processed within 3-5 business days. Orders are shipped directly from our global partners. Depending on the region and customs, orders typically take 2-4 weeks for delivery, but these times can vary. Please refer to your tracking number to determine more accurate delivery times.
*Exceptions: The following Flowridge branded products have shorter delivery times and are processed & shipped directly from the US as outlined below:
1. FLOWRIDGE PRIMAL MOUNTAIN BIKE FLAT PEDALS
2. FLOWRIDGE SKI SNOWBOARD GLOVES
United States: 2-6 days for delivery
International: 7-14 days for delivery
- What payment methods are accepted?
We currently accept all major credit cards and PayPal.
-Is my personal information safe?
We do not share customer information with any third parties. The only information we use is your e-mail and shipping address to fulfill your order and contact you if necessary. Payment information is not stored on our website.
-What is your return policy?
Returns and exchanges are only valid 15 days after delivery. Unfortunately, after this time we cannot offer you a refund or exchange.